How AI and language intelligence are helping employees learn

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Contributed by this article Walter Bender, CTO and co-founder The magician.

Language AI is now ubiquitous. It helps us filter information everywhere from search engines to chatbots. But when it comes to helping humans process information, AI has an incredible potential.

When used in learning and decision-making services, AI has the power to effectively and radically enhance human capabilities. In particular, when we use today’s advanced language intelligence models, we can improve how we extract meaning from unstructured text, which helps us make faster business decisions.

Stop thinking about humans. Start thinking about AI and humans + AI

We react with fear when we think of a future where robots are changing the way we work and in our lives. But the truth is, we don’t need to think of robots as competition. Instead, we need to think about how automation and AI can help give us superhuman powers by helping us become more productive, more efficient and more effective.

In particular, when it comes to language intelligence, AI can help humans provide more accurate information more frequently. With a huge number and the ability to gather key information from a variety of sources, AI opens the door to better insights, better collaboration and, ultimately, better results. What’s more, with a majority in the 2020 Deloitte survey, their organizations have moved on to the path of intelligent automation (25% increase over the previous year), now it’s time to clearly embrace the beneficial partnership between humans and intelligent machines.

Using AI as a learning companion

After working in the field of electronic publishing, media and technology since the 70’s, I have seen the rapidly evolving evolution of AI. Along the way, I’ve come to recognize language intelligence, which we first saw as just a tool to help us better access information, really a key tool to help us understand and learn – something that was not possible before. To empower humans

Early in my career, as a scientist at MIT, I ran a research lab in electronic publishing and a research program on the future of news. My lab was right next to a lab run by Marvin Minsky and Seymour Papert, founders and former co-directors of MIT AI Lab. As our lab students began to spend time together discussing their work with each other, they brought new interdisciplinary ideas into our research efforts. Then, with the benefit of these new perspectives, I began to rethink the basis of what my research group was doing.

Knowing that effective education and decision-making is central to helping businesses meet objectives and the key way to move the news industry forward in the future, our lab focused on how to architect around the goal of learning from access to information. We understand that AI can not only help improve the way we use information, but can serve as an invaluable vehicle for putting information into context, which is a basic scaffolding for learning.

To date, I strongly believe in the theory that AI has the potential to help people learn, grow, and become more productive. AI is a learning companion, and we can all benefit from the cooperative relationship between AI and human things.

How AI and language intelligence can accelerate business operations

In any job, in any business, the ability to make intelligent decisions is central to success. With AI, and, in particular, language intelligence, we get significant benefits in this regard. In addition to providing a better way to filter information, AI gives us access to insights that we may have overlooked that have been pulled from a larger amount of information than we can read and process.

With the advancement of AI and language intelligence, we now have many more sophisticated models to work with than the common language models of the past. Today’s best-of-breed usage models offer more targeted and personalized ways of accessing content, providing everything from domain-specific hierarchical knowledge to highly accurate content tagging.

Now, with the ability to take advantage of huge amounts of data and content, organizations have the power to improve internal processes and consumer experiences alike, leading to significantly better results. In fact, according to Accenture’s research, AI could double the annual economic growth rate by 2035 and increase labor productivity by up to 40%.

Indeed, with human-centered AI, organizations are able to enhance the capabilities of their employees, instead of investing in their success and satisfaction in their workplace, replacing them. At a time when the battle for talent is fierce, this offers employers significant competitive advantage.

The key is to embrace change rather than fear through AI. By shifting to this perspective and to what AI is – as a powerful learning partner – we can begin to see how to enable human-machine collaboration teams to do their jobs better, be able to make better decisions and be given higher ROI. Can help. There is no robot takeover in sight.

Walter Bender Is No CTO and co-founder The magician.


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